Technical Manager Job Description

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This is a real-world description for a technical manager. The description itself is several years old, but 95% of it is still appropriate for today.

PROJECT RELATED COMPETENCIES

Solution Development and Delivery

• Provides technical direction for the development, design, and systems integration for client engagement from definition phase through implementation.
• Applies significant knowledge of industry trends and developments to improve service to our clients.
• Reviews work of development team.
• Easily recognizes system deficiencies and implements effective solutions.

Technical Effort Management

• Creates and executes development plans and revises as appropriate to meet changing needs and requirements.
• Keeps project manager well informed of status of development effort and serves as liaison between development staff and project manager.
• Ensures technical teams are contributing to our code library.
• Owns the development lifecycle and is responsible for managing technical risks throughout the project.
• Communicates and enforces coding standards
• Performs code reviews and mentors junior developers.
• Manages technical resources within budget and project schedule.
• Consistently delivers high-quality services to our clients.

CAREER PATH CORE COMPETENCIES

Technical Expertise

• Understands complex database concepts and effectively employs different database design techniques.
• Possesses demonstrated work experience with more than one relational database management system.
• Understands OO concepts and consistently applies them in client engagements.
• Understands the benefits of the various programming languages.
• Possesses significant knowledge of client/server and internet systems architectures.
• Understands browser / client specific compatibility issues.

Communication

• Facilitates team and client meetings effectively.
• Holds regular status meetings with development team.
• Keeps development team well informed of changes within the organization and general corporate news.
• Delivers engaging, informative, well-organized presentations.
• Resolves and/or escalates issues in a timely fashion.
• Understands how to communicate difficult/sensitive information tactfully.

PROFESSIONAL QUALITIES

Leadership

• Challenges others to develop as leaders while serving as a role model.
• Manages the development of team by ensuring that project tasks are in line with each Innovator's career interests when possible.
• Inspires coworkers to attain goals and pursue excellence.
• Identifies opportunities for improvement and makes constructive suggestions for change .
• Manages the process of innovative change effectively.
• Remains on the forefront of emerging industry practices.

Teamwork

• Facilitates effective team interaction.
• Acknowledges and appreciates each team member's contributions.
• Effectively utilizes each team member to his/her fullest potential.
• Keeps track of lessons learned and shares those lessons with team members.

Client Management

• Manages client interaction and expectations regarding development efforts.
• Develops lasting relationships with client personnel that foster client ties.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions.
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
• Builds a knowledge base of each client's business, systems and objectives.

ORGANIZATIONAL RESPONSIBILITIES

Innovator Development

• Conducts effective performance evaluations and mentors developers and senior developers through formal and informal channels.
• Seeks and participates in personal development opportunities above and beyond training required by us.
• Trains other innovators and clients through both formal and informal training programs.
• Encourages more junior Innovators to take responsibility for their development within the company.
• Challenges fellow innovators to progress toward their professional development goals.

Internal Operations

• Suggests areas for improvement in internal processes along with possible solutions.
• Leads internal teams/task forces.
• Reviews the status reports of team members and addresses issues as appropriate.
• Complies with and helps to enforce standard policies and procedures.

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