Senior Business Analyst Job Description

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This is a real-world description for a senior business analyst. The description itself is several years old, but 95% of it is still appropriate for today.

PROJECT RELATED COMPETENCIES

Analysis and Solution Definition

• Quickly understands the business issues and data challenges of client's organization and industry.
• Identifies client organization's strengths and weaknesses and suggests areas of improvement.
• Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
• Develops functional specifications and system design specifications for client engagements.

Technical Recommendation and Testing

• Leads testing efforts.
• Ensures issues are identified, tracked, reported on and resolved in a timely manner.
• Works with client personnel to identify required changes.
• Communicates needed changes to development team.

Project Execution

• Assists in enforcement of project deadlines and schedules.
• Takes input from supervisor and appropriately and accurately applies comments/feedback.
• Communicates and applies project standards.
• Manages resources in accordance with project schedule.
• Consistently delivers high-quality services to our clients.
• Understands the components of running a fiscally successful project.

CAREER PATH CORE COMPETENCIES

Communication

• Assists in the facilitation of team and client meetings.
• Delivers informative, well-organized presentations.
• Understands how to communicate difficult/sensitive information tactfully.

Technical Understanding

• Possesses understanding in the areas of application programming, database and system design.
• Understands Internet, Intranet, Extranet and client/server architectures.
• Understands how legacy and web-based systems interface with each other.

Problem Solving

• Identifies critical issues with ease.
• Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems.
• Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets.

PROFESSIONAL QUALITIES

Leadership

• Generates enthusiasm among team members.
• Proactively seeks opportunities to serve in leadership roles.
• Challenges others to develop as leaders while serving as a role model.
• Manages the process of innovative change.

Teamwork

• Facilitates effective team interaction.
• Acknowledges and appreciates each team member's contributions.

Client Management

• Develops relationships with client personnel that foster client ties.
• Communicates effectively with clients to identify needs and evaluate alternative business solutions with project management.
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
• Manages client expectations effectively.

ORGANIZATIONAL RESPONSIBILITIES

Innovator Development

• Conducts effective progress evaluations in a timely manner.
• Mentors those with less experience through informal channels.
• Seeks and participates in development opportunities above and beyond training required by us.
• Trains other innovators through both formal and informal training programs.

Internal Operations

• Suggests areas for improvement in internal processes along with possible solutions.
• Leads internal teams/task forces.

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