Technical Manager Job Description

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This is a real-world description for a technical manager. The description itself is several years old, but 95% of it is still appropriate for today.

Solution Development and Delivery

  • Provides technical direction for the development, design, and systems integration for client engagement from definition phase through implementation.
  • Applies significant knowledge of industry trends and developments to improve service to our clients.
  • Reviews work of development team.
  • Easily recognizes system deficiencies and implements effective solutions.

Technical Effort Management

  • Creates and executes development plans and revises as appropriate to meet changing needs and requirements.
  • Keeps project manager well informed of status of development effort and serves as liaison between development staff and project manager.
  • Ensures technical teams are contributing to our code library.
  • Owns the development lifecycle and is responsible for managing technical risks throughout the project.
  • Communicates and enforces coding standards
  • Performs code reviews and mentors junior developers.
  • Manages technical resources within budget and project schedule.
  • Consistently delivers high-quality services to our clients.

CAREER PATH CORE COMPETENCIES

Technical Expertise

  • Understands complex database concepts and effectively employs different database design techniques.
  • Possesses demonstrated work experience with more than one relational database management system.
  • Understands OO concepts and consistently applies them in client engagements.
  • Understands the benefits of the various programming languages.
  • Possesses significant knowledge of client/server and internet systems architectures.
  • Understands browser / client specific compatibility issues.

Communication

  • Facilitates team and client meetings effectively.
  • Holds regular status meetings with development team.
  • Keeps development team well informed of changes within the organization and general corporate news.
  • Delivers engaging, informative, well-organized presentations.
  • Resolves and/or escalates issues in a timely fashion.
  • Understands how to communicate difficult/sensitive information tactfully.

PROFESSIONAL QUALITIES

Leadership

  • Challenges others to develop as leaders while serving as a role model.
  • Manages the development of team by ensuring that project tasks are in line with each Innovator's career interests when possible.
  • Inspires coworkers to attain goals and pursue excellence.
  • Identifies opportunities for improvement and makes constructive suggestions for change .
  • Manages the process of innovative change effectively.
  • Remains on the forefront of emerging industry practices.

Teamwork

  • Facilitates effective team interaction.
  • Acknowledges and appreciates each team member's contributions.
  • Effectively utilizes each team member to his/her fullest potential.
  • Keeps track of lessons learned and shares those lessons with team members.

Client Management

  • Manages client interaction and expectations regarding development efforts.
  • Develops lasting relationships with client personnel that foster client ties.
  • Communicates effectively with clients to identify needs and evaluate alternative technical solutions.
  • Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
  • Builds a knowledge base of each client's business, systems and objectives.

ORGANIZATIONAL RESPONSIBILITIES

Innovator Development

  • Conducts effective performance evaluations and mentors developers and senior developers through formal and informal channels.
  • Seeks and participates in personal development opportunities above and beyond training required by us.
  • Trains other innovators and clients through both formal and informal training programs.
  • Encourages more junior Innovators to take responsibility for their development within the company.
  • Challenges fellow innovators to progress toward their professional development goals.

Internal Operations

  • Suggests areas for improvement in internal processes along with possible solutions.
  • Leads internal teams/task forces.
  • Reviews the status reports of team members and addresses issues as appropriate.
  • Complies with and helps to enforce standard policies and procedures.

Other Job Descriptions


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