Should You Get ITIL V4 Certification?
There are more and more companies who are starting to see the advantages of ITIL management. Businesses usually need IT although this may not be evident in the beginning. ITIL started out as Information Technology Infrastructure Library. It has a framework that is meant to improve the development of various IT services that companies may need to offer.
Why Did the Popularity of ITIL Grow?
There are a lot of tools and other practice tips that those who are certified will get when they start learning this certification. This certification requires that IT experts will not forget about the different business goals that they have to follow while doing their best to come up with the proper development of the IT services.
This is now considered to be one of the most popular if not the most popular framework that is being followed for ITSM.
Why ITIL Was Upgraded
There are a lot of people who are already familiar with ITIL V3 and they already think that this is a good framework to follow. What people can say as a disadvantage is V3 may have some concepts that will not fit the ever-changing world.
This has caused certain competitors to also start producing their own framework. Some companies and IT experts have actually switched to the framework of competitors because of this disadvantage. This explains why the V4 was created. This is known to take into consideration the different goals that businesses may have at the present time and maybe even in the future.
Variety of Modules Available
Different companies have varying business plans depending on what they need. There are basic things that they will learn then students can already choose the module that will work best for their needs. The modules that students can choose from are the following:
- ITIL Specialist – Create, Deliver & Support
- ITIL Specialist – Drive Stakeholder Value
- ITIL Specialist – High Velocity IT
- ITIL Strategist – Direct, Plan & Improve
- ITIL Leader – Digital & IT Strategy
Once the student has completed the modules, he/she will become an ITIL Managing Professional. There are other designations that a student may get depending on the modules that will be completed. Completing different modules can make students become ITIL Masters in the long run.
ITIL and Businesses
There was a time when IT was not thought to be an important aspect of the business. There were only a few IT experts that are available. Right now, IT is required by a lot of businesses especially those who would like to offer modern services to their customers. There are various things that ITIL is known to target the most such as the following:
- Customer Service
It may seem that IT experts have everything planned and that everything will go according to what they have planned. A lot of businesses realize that what they have planned is not in sync with what they can do for their business. ITIL® V4 Certification can help change this immediately.
Through the training, IT experts will realize that there are different requirements that are needed by the different clients and the employees. When all of these requirements are met, that is the only time when the IT department of the company will be complete with the resources that it needs.
It should be remembered that ITIL does not make the company create new business strategies. What this can do is to make sure that those who are on the corporate side of the business and those who are in the IT department will coordinate their goals so that they can be achieved. The framework will also teach the students and the employees how IT can be effective in the various departments of the business.
Increasing Business Adaptability in the Future
It is not a surprise that there are still going to be different things that will occur in the future. The world of business and technology are always improving and changing depending on the needs of the consumers. The framework of ITIL will help businesses to adapt to these changes well so they do not have to fall under the radar when the changes take place.
There are also new opportunities that may come up for businesses such as the following:
- The services that will be given to clients and customers will be greatly improved.
- Experts will learn more about their competitors and how to gain an advantage over them.
- Operations of the services that are being offered will be faster and more efficient.
Businesses will realize that their insights and their offers will keep on changing because of the changing times. ITIL will make sure that they can change the circumstances accordingly no matter what may happen in the future.
The business industry is known to be highly competitive. If you do not know how to compete with other similar businesses, it is highly possible that you will fail. Remember that your capacity to change your business will make you more likely to rise up from your competitors.
Improve Collaboration with Co-Workers and Peers
When you collaborate with other people with the help of the certification, you will all speak the same language. This means that the different terms and concepts that you will use will also be familiar to them. When you constantly communicate with other people, it will be easier for you to handle and complete tasks on time.
You can also teach your whole group about the concepts and ideas that can make reaching goals and plans easier. Doing this can make learning and collaborating with your whole team to be more fun.
Should You Get It?
If you consider yourself to be an IT expert, you know that one of the things that you can do is to constantly learn new things. The things that are considered to be high-tech and important now may change in a few years or so. The things that you have assumed will last for a long time may be gone in a few years.