A Guide to Having Better Business Communication

Every business leader or manager knows the importance of having a clear flow of communication among team members and clients. With remote teams working out of the office, not to mention a surge of employees who work from home, communication becomes even more vital.

Alongside this, small and medium businesses, as well as large enterprises, are working worldwide together, sealing deals, importing and exporting goods… or even using freelance workers from other parts of the globe. When there is a communication breakdown, this can cost any business severe financial losses and even more importantly, a tarnished reputation.

That's how important it is to have the best communication possible within the workplace and beyond. With some advanced tools as well as things to notice, we'll share with you a quick guide to enhance your business communication.

Constant communication:

It's not enough to carry out a weekly meeting or check in on a monthly report for communication to be at its best. Good communication is a daily task that you should turn into a habit. When you set up enough time to communicate with your team, you'll achieve several things such as, knowing what sort of obstacles your team is facing, which departments need stronger or better management.

Business phone system:

When you have several individuals or teams working across the board on a project, it is normal that communication can weaken or break altogether. Introducing new technology into the workplace is really a must. If your current phone system doesn't have at least a call transferring, conference calling, automated attendance, customizable voicemail, and unified messaging, it's past time to consider other business phone systems which not only improve communication but also take your business to a new level. And there are many types of phone systems for businesses to choose from based on the current needs of your business.

Types of phone systems:

Depending on your business, there are different types of phone systems you can use. They are divided into 4 categories: VoIP, digital key or PBX, and analog.

With a VoIP system, calls can be made anywhere in the world via the internet and can be used in the cloud. These systems are usually a traditional or hosted solution and are the latest in phone systems.

Key systems work well for smaller companies between 5 – 75 employees. The system now offers more advanced features being a multi-line phone system supported by a central control device for connectivity.

PBX is recommended for larger businesses of 75 or more employees. Similar to the key system, PBX systems also require a vendor to install and support the equipment.

For very small businesses, analog does not offer the same advanced features as the others, but it will have standard features. They are generally installed and maintained by the purchaser.

Communication tools

In the digital world that we're living in, there is no reason why not to invest in more tools, apps or devices to improve communication. Improved communication grants better work performance plus happier customers. With the increase of employees working from home and teams working remotely, you need advanced tools to keep track of everything and be on top of your game. Don't get left behind with an obsolete communications system for your business.